Fujifilm Data management solutions

ViewDocs Content Management

Access, store and present digital content through a highly secure, scalable platform with seamless system integration and support for email, SMS, scanned files and more.

A secure content hub for critical digital communications

ViewDocs is a highly secure and scalable cloud content management platform designed for enterprise and government needs. It enables you to store, access and present a wide range of digital communications, from bills and statements to scanned files and forms, all within a high-availability environment hosted in Australia.

Whether used as a standalone portal or integrated with your existing systems, ViewDocs makes it easy to manage customer communications and ensure seamless access across internal teams, digital platforms and customer channels.

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Search and find documents

Quickly locate records using flexible search tools, fields and filters.

View documents securely

Open and review digital files in a secure, browser-based viewer.

Share or resend content

Easily download, print or resend documents to authorised recipients.

ViewDocs
Platform Features

Built for secure storage, retrieval and system integration

From secure cloud storage to API integration and advanced search, ViewDocs is designed to make storing and managing customer content simple, safe and scalable.


Secure cloud-based storage

Hosted in Fujifilm DMS ISO 27001 certified data centres, ViewDocs provides a scalable, high-availability environment for storing and managing critical customer communications.


Advanced search and retrieval

Locate documents using flexible search options including metadata fields, Boolean logic and saved queries with filtering, sorting and annotation tools built-in. AI-assisted relevance ranking and auto-tag suggestions shorten lookup times and improve accuracy for users working with high volumes.


System and API integration

Enable secure access to archived documents through ViewDocs APIs. Our platform supports system-level integration for archive retrieval, enabling users to search and retrieve records directly from their business systems with appropriate authentication and access controls.


Online document presentment

Deliver digital versions of statements, letters or scanned files with consistent formatting and secure browser based access. These are integrated into portals or mobile apps. Documents and metadata are available for presentment as soon as image and data capture processing completes, reducing delays and improving productivity.


Support for incoming and legacy content

Capture both outbound and inbound communications (bills, forms, claims) in multiple formats. Easily migrate records from legacy archive platforms to reduce tech debt. Additionally, digitised documents and captured metadata can be securely returned to your business or loaded to ViewDocs for immediate online access once processing completes.


Compliance, security and audit logging

Control access with role-based permissions, IP filtering and Single Sign-On. All activity is logged by user and event type, with 24×7 monitoring and regular penetration testing.

How ViewDocs supports your operations

Designed to meet the needs of enterprise teams, ViewDocs supports high-volume usage, multi-channel access and secure workflows across business units.

Part of a connected communication ecosystem

ViewDocs works alongside our digital messaging platforms like SecureLink and Message Centre. This ensures every communication is securely captured, stored and easy to retrieve across channels, including email, SMS, scanned documents and more.

Smart, secure document access

Enable staff to search, view and manage content from any connected device. Permission-based controls and SSO ensure access is restricted to authorised users only.

Flexible search and filtering

Use metadata fields, Boolean operators and saved filters to quickly find what you need. This comes with built in tools to print, download or resend records.

Role-based actions and security

Restrict access to sensitive content by role or business unit. Log every user action to maintain full audit trails and reduce risk.

Retrieve archived documents

Use ViewDocs APIs to securely retrieve archived documents from within your business systems, enabling users to access records without switching platforms with full authentication and access controls.

Metadata and annotation support

Add or edit metadata (where authorised), apply tags or annotate content to support downstream processes like workflows or approvals.

Audit and operational visibility

Track all search, access and usage activity by user and event type. This supports compliance, reporting and internal control.

Enterprise-grade content management

For teams handling critical documents at scale, ViewDocs provides the infrastructure and governance to ensure privacy, availability and compliance across regulated industries.

Secure, certified hosting

ViewDocs is hosted in ISO 27001 certified Australian data centres, providing a high-availability environment with encryption, monitoring and strict access controls to safeguard sensitive customer communications.

Governance built-in

Support internal and regulatory mandates with automated retention schedules, secure deletion workflows, and event-level logging. Ensure document lifecycle management aligns with audit and privacy requirements.

Legacy content support

Easily migrate historical communications from older platforms or archives. ViewDocs helps reduce tech debt while maintaining access to important records, without compromising format or compliance. Where physical documents require long term retention, Fujifilm DMS can securely prepare and transfer them to your nominated storage provider.

Ready to connect?

If you’re looking for ways to improve how your organisation sends, receives or manages customer communications, share your details and we’ll be in touch to explore the right solution for your needs.

Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.