RECEIVE - Document Digitisation &
Processing Automation

Fujifilm Data Management Solutions

Fujifilm Data Management Solutions

Your trusted partner for securely receiving and digitising business-critical and sensitive content. Supporting organisations that demand scalability, compliance and confidence in every document received.

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at a glance

What We Do


Process automation and mailroom

Digitisation and automation services that support core business workflows by transforming inbound documentation into structured, ready-to-process data.

  • Claims processing
  • Mortgage processing
  • Forms processing
  • Accounts Payable
  • Accounts Receivable
  • Cheque processing


Preservation digitisation

Preservation-grade digitisation for historical and archival records, delivered in line with NAA standards and chain of custody protocols.

  • Federal and state government projects
  • Experienced preservation-trained staff
  • Certified secure digitisation environments
  • Output meets NAA digitisation standards
  • Full chain of custody documentation
  • Devices suited to all content types


Secure digitisation for Government

Fujifilm DMS delivers secure, accredited digitisation services for government agencies, with IRAP and DISP (entry level) certifications and personnel cleared to AGSVA/NV1/NV2 levels.

  • AGSVA/NV1/NV2 cleared personnel
  • IRAP and DISP (entry-level) certified
  • Audited systems, processes and controls
  • Secure production environments
  • Proven delivery across complex government programs


Significant event digitisation

Fujifilm DMS has delivered high-volume digitisation for nationally significant events and can rapidly scale to meet complex, time-critical requirements.

  • Strong technology capability
  • National operational footprint
  • Ability to scale for one-off events
  • Proven experience (AEC Senate Digitisation, Marriage Equality Plebiscite)


Reclaim office space

Reduce storage costs and reclaim valuable space by digitising physical records held across offices or warehouse locations

  • Onsite and offsite digitisation
  • Small and large projects
  • Flexible workforce arrangements


Transition from Document Storage Providers

Eliminate physical document storage costs and strengthen your ability to meet record compliance requirements with a strong document digitisation partner.

  • A partner focused on document digitisation, not document storage
  • Project based or ongoing box digitisation
  • Reduce rising storage costs
  • Improve ability to meet compliance requirements
  • Enable faster and lower cost access to documents
  • Lower your environmental impact and increase sustainability

“…so this partnership with Fuji, as I say, is based on technology and it’s based on excellence, but it’s also based on trust…”

David Fricker

Former Director General - National Archives of Australia

Built for regulated industries.

Our clients entrust us to receive and digitise valuable business and historical content. Our solutions are designed for organisations that prioritise robust capability, compliance and information security.


Trusted partner

High-quality digitisation solutions that meet the most rigorous information security and compliance standards.

  • ISO 27001 & ISO 9001 certified
  • Information Security Registered Assessors Program (IRAP) certified
  • Defence Industry Security Program (DISP: entry level) certified
  • Approved partner of the Federal Agencies Digital Guidelines Initiative (FADGI)
  • Australian data sovereignty
  • Data encryption & data segregation


Unmatched capability

The latest technology, best-practice automation processes and comprehensive digitisation solutions.

  • Inbound production facilities across six states and territories
  • Capacity and readiness to scale for significant events
  • The largest fleet of rotary scanning devices in Australia
  • Flexible integration options for seamless data delivery to clients
  • Best of breed data capture and document classification technology leveraging AI


Comprehensive solutions

Secure digitisation options that address various business challenges and requirements

  • Digitisation of archived files
  • Streamlined processing of incoming paper records
  • Management of confidential documents
  • Secure capture and processing of personnel, health, corporate, project, and financial records
  • Preservation digitisation
  • Digitisation of fragile, culturally sensitive and high-value assets

“…the partnership’s been absolutely critical for us in terms of success over the last couple of electoral cycles…”

AEC
Andrew Gatley

National Election Manager - Australian Electoral Commission

Our long history of trusted digitisation projects

Major digitisation programs delivered nationally

For more than 30 years, Fujifilm DMS has supported land registries, archives and government agencies with large-scale digitisation programs.

The timeline below highlights some of the key projects that shaped modern records accessibility across Australia.

1993
Qld Land Titles
Conversion of Certificates of Title

Joint project Fujifilm DMS (HPA) and Kodak, conversion of Certificates of Titles, onsite at Qld Land Titles  

1995
SA Land Titles Office
Digital Image Repository Development

Digitisation of land title documents and creation of an integrated image repository to support secure access, improved workflows and long-term preservation of South Australia’s land records.

1998
SA BDM
Civil Registration Digitisation

Conversion of historic birth, death and marriage registers into digital format to enhance searchability, reduce handling of fragile ledgers and support modern service delivery.

2000
WA DOLA
Land Titles Digitisation Program

Digitisation of paper-based land titles and supporting documentation for Western Australia, enabling improved retrieval, preservation and long-term record accessibility.

2001
Land Records Victoria
Registry Document Conversion

Digitisation of Victoria’s land registry documentation, transforming paper records into searchable digital assets that support property transactions and government services.

2002
NAA
Military Service Dossier Digitisation

Large-scale digitisation of war-service records spanning the Boer War through to WWII. The program improved preservation and broadened public access to historically significant materials.

2005
Australian War Memorial
WWII Battalion Diary Digitisation

Digitising more than 500,000 World War II infantry battalion diaries to secure fragile originals, support research and enable digital access to historically important documentation.

2009
NT ILIS Program
Land Information System Development

Conversion of land-administration records in support of the NT’s integrated land information system built on the Torrens title model.

2010
NT Land Titles Office
Paper Title Digitisation

Digitisation of paper-based land titles and associated land-administration documents to improve retrieval efficiency and archival preservation.

2011
Defence F-111 Project
Historic Service Record Capture

Digitisation of all F-111 aircraft service records during the national decommissioning program. Work was conducted onsite to protect classified material and maintain chain-of-custody requirements.

2013
Qld BDM
Full Register Book Digitisation

Digitisation of Queensland’s historic register books, including detailed birth, death and parentage records, ensuring secure long-term preservation and improved access.

2014
NSW BDM
BDM Register Digitisation

Conversion of NSW’s birth, death and marriage registers into digital format to support modern service delivery and protect deteriorating historic volumes.

2019
Victoria BDM
Statewide Civil Records Digitisation

Digitisation of Victoria’s civil registration archives to support secure access, reduce handling of ageing documents and preserve historic public records.

2023
Westpac Banking Corp
Secure e-Statement Transition Program

Delivered an industry leading secure digital statement solution that moved customers from paper to online communication, improving data accuracy, reducing postal costs and enhancing the customer experience.

“So the ABS was given quite a challenge with, the requirement to undertake the survey within essentially less than a hundred days … we were confident that we could deliver this survey.”

David W Kalisch

Former Australian Statistician - Australian Bureau of Statistics

at a glance

Capabilities


Operational locations across Australia

Fujifilm DMS operates secure inbound production centres across six states and territories, supporting digitisation needs nationwide.

  • ISO 27001:2022 and ISO 9001 independently certified processing facilities in Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra
  • Scalable capacity to manage high-volume or time-sensitive national projects
  • Local site processing and scanning available for state-based or onsite digitisation
  • Equipped for handling plans, maps, files and fragile historical documents
  • Business Continuity and Disaster Recovery frameworks in place to ensure service continuity


Physical and digital document receipting

Fujifilm DMS supports secure document submission across physical and digital channels, offering full custody tracking and flexible intake options.

  • Locked box, mail bag, courier and onsite collection options
  • Digital channels include secure email submission and online portals
  • Content automatically unpacked and routed via our Email Receipting Service
  • Supports hybrid workflows for physical and digital submissions
  • Designed to reduce client implementation effort and ensure secure transit and storage
Document digitisation and automation in action at Fujifilm DMS


Document digitisation

With one of the largest scanning fleets in Australia, Fujifilm DMS delivers reliable, high-volume digitisation alongside specialty scanning for fragile or oversized content.

  • ~100 Kodak 5000 series rotary scanners across national sites
  • Flat-bed and wide-format scanners for large or non-standard documents
  • Zeutschel book scanners for bound, delicate or archival material
  • Map and microfiche scanners for historical or specialist formats
  • Output formats include TIFF, PDF, PDF/A, JPG and others
  • Imaging processes aligned to NAA Preservation Digitisation Standards
  • Digitisation can be performed onsite or offsite to meet client needs
Digitisation services


Document Automation & Processing

Fujifilm DMS uses a mix of commercial and in-house technologies within our Multi-Channel Customer Communications Management platform to deliver accurate, high-quality content processing at scale.

  • AI, OCR and business rules driven document classification, identification and capture
  • Full-text extraction to support straight-through processing (STP)
  • Exception handling routed to local teams for manual validation
  • Flexible platform tailored to document type, content and client needs
  • All processing conducted under ISO 27001 Information Security Management System
Integration and data processing


Leveraging Artificial Intelligence

Fujifilm DMS has integrated AI into our document automation platform to improve classification, data capture and insight generation. These capabilities increase accuracy, reduce manual effort and support more efficient document workflows.

  • Document classification enhanced using Large Language Models (LLMs)
  • Data capture from unstructured content with Natural Language Processing (NLP)
  • AI-driven taxonomy creation to support indexing and search
  • Sentiment analysis and anomaly detection for triage and compliance workflows
  • Generative AI used to summarise content and flag inconsistencies
  • AI capabilities are deployed securely to maintain full control over client data.
AI document solutions


Data processing and business rules

Captured data and documents are prepared by Fujifilm DMS to meet your specific business and system requirements, ensuring consistency, accuracy and readiness for ingestion.

  • Business rules applied to captured data, including API interactions with client systems
  • Conversion, formatting and packaging of document content and metadata
  • Preparation of standard or client-specific reconciliation reports
  • Reporting delivered securely via SFTP or through the ViewDocs platform
  • Custom formats available to align with your line-of-business system needs


Integration & Workflow

Fujifilm DMS delivers captured images, metadata and reports in a format and delivery method that aligns with your business systems, while ensuring security and ease of access.

  • Secure file exchange using SFTP or encrypted removable media
  • Upload to ViewDocs for secure online access and content management
  • Integration with APIs and line-of-business systems
  • Personally Identifiable Information (PII) encrypted before transmission
  • Solutions designed to minimise changes to your existing systems and reduce implementation effort
Secure document digitisation and automation workflow for regulated industries


Secure Content Management

Fujifilm DMS provides secure digital archiving through our ViewDocs platform, enabling long-term retention, easy access and compliance for digitised records.

  • Digitised content and metadata stored in our ISO 27001 certified, Australian-hosted environment
  • Access content via the online ViewDocs portal or integrate with systems using API
  • Digitised records and metadata can be securely returned for internal business use
  • Content becomes instantly available upon completion of capture processing
  • Physical documents can be securely prepared and transferred to your nominated storage provider if long-term retention is required
ViewDocs

Ready to connect?

If you’re looking for ways to improve how your organisation sends, receives or manages customer communications, share your details and we’ll be in touch to explore the right solution for your needs.

Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.