Fujifilm Data Management Solutions

Transitioning from paper and PDF forms to digital workflows

Move from static forms to secure digital experiences with a practical transition path that supports paper, hybrid and fully digital workflows.

A practical path to digital form workflows

Whether you’re digitising paper forms, converting static PDF forms, implementing hybrid data intake or building fully digital workflows, our platform helps you improve accuracy, compliance and operational efficiency.

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Why Fujifilm DMS for Digital Forms?

Enable practical transition to secure digital workflows with confidence and control.

Traditional forms can slow workflows, increase handling effort and create unnecessary delays across customer and business processes.

Fujifilm DMS Digital Forms helps organisations move beyond static forms with secure, mobile-friendly digital experiences that improve accuracy, support compliance and reduce manual processing. We also support different ways to get there from digitising an existing form through to re-designing the workflow as a more complete digital experience.

Increase efficiency
Replace printing, scanning, manual data entry and back and forth coordination with digital workflows that reduce turnaround time and handling effort.

Improve accuracy
Validation rules, pre-filled data, structured workflows and role-based rendering help reduce incomplete, inconsistent or incorrectly formatted submissions.

Improve customer experience
Recipients can receive forms instantly by email or SMS, access them through personalised secure links and complete them across mobile, tablet and desktop devices.

Support compliance and control
OTP verification, eSignature, audit trails, triage and reporting help organisations manage forms in more controlled and regulated environments.

Choose the right transition path


Digitise existing forms

Convert an existing paper or PDF form into a secure digital template without redesigning the whole process at once.

We can create a Digital Forms template based on a form already used by your organisation and set it up in the Digital Forms web application.


Hybrid intake models

Support paper and digital together while the process evolves. We support self-service, API integration and hybrid deployment models so organisations can combine digital forms with existing workflows rather than replacing everything at once.


Fully digital workflows

Move beyond simple form conversion and redesign the full process. Digital workflows can include notifications, OTP-secured access, role-based rendering, eSignature, triage, export and system integration.

For more advanced transitions, we also offer Forms CX Transformation services to modernise existing forms and workflows more comprehensively.

Digital forms with eSignature capability

SECURE ACCESS

Customer experience & accessibility

Your digital forms should work across desktop mobile and tablet while providing a seamless experience for users.

  • Validation rules help reduce incomplete or inaccurate submissions.
  • Responsive design supports usability across mobile tablet and desktop devices.
  • Secure personalised links, OTP verification and role-based rendering help improve the overall form experience while keeping access controlled.
  • Real-time tracking and triage help support teams respond faster and manage submissions more effectively.
Identity verificatoin with Digital Forms

Core capabilities that support the transition


Form designer & templates

Create new digital forms or build templates based on existing forms. The platform supports both self-service form design and managed form creation.


Workflow design and role-based rendering

Configure forms with multiple steps, recipients and permissions so each user only sees the sections relevant to them.


Validation, attachments and eSignature

Improve data quality, collect supporting files and capture eSignatures with timestamped records for audit and verification.


Secure access and verification

Protect access through personalised links, OTP verification, configurable expiry settings and optional SSO or identity provider integration.


Triage, tracking and reporting

Monitor forms from sent to viewed to submitted, triage completed forms, review transactions and access current and historical reporting.


API integration and managed services

Automate form delivery and data return through REST APIs and webhooks or use Fujifilm DMS managed services for form digitisation and broader CX transformation.

at a glance

Where Digital Forms creates real value

Banking and financial services

Support account opening, KYC data capture, loan applications, disputes, investment onboarding and service requests through secure digital forms and approval workflows.

Insurance and claims

Capture claims, policy applications, renewals and incident information with supporting files, structured routing and internal review steps.

Government and public services

Enable permit applications, public service requests, grants, subsidies and surveys through controlled digital workflows designed for more regulated environments.

Energy, utilities and service providers

Support new connection requests, outage reporting, billing disputes and other operational forms with secure access and faster turnaround.

Roads and transport

Use digital forms for renewal, approval and payment-based workflows where timing, verification and visibility are important.

Education and training

Support enrolment, consent, student service requests, declarations and other school or tertiary workflows through secure digital forms that reduce paper handling and improve turnaround.

Learn more about Digital Forms

Built for security, compliance and control

Digital forms are often used for more than simple data capture. Where forms involve sensitive information, approvals, signatures or regulated workflows, organisations need stronger security, access control and auditability built into the process.

Strong information security framework

Digital Forms is designed for organisations that prioritise robust capability, information security and controlled delivery. The infrastructure and processes used in the service are independently ISO 27001:2022 certified.

Australian data sovereignty

The service is managed and hosted in Australia, supporting local data sovereignty requirements.

Single-tenant deployment option

A single-tenant Digital Forms stack can provide complete data isolation, stronger security control and simpler auditability for suitable environments.

Auditability and workflow control

OTP, eSignature, role-based rendering, triage, tracking and reporting help organisations manage form workflows with greater visibility and control.

Why organisations choose Fujifilm DMS for digital forms

Digital forms often start as a single use case, but the long-term value comes from choosing an approach that can support different workflows, delivery models and levels of complexity over time.


A practical transition path

Start by digitising an existing form, support paper and digital together, or redesign the full workflow as a digital experience.


Multiple delivery models

Support self-service, API integration or hybrid deployment depending on the workflow and internal capability.


Better support for complex workflows

Support multi-recipient, multi-role workflows, internal triage, export and integration across more structured processes.


Part of a broader digital capability

Digital Forms sits within a wider Fujifilm DMS environment and product roadmap that supports messaging, portals, content archive and evolving digital workflow capabilities including AI-assisted builder and payment-enabled journeys where appropriate.

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Frequently asked questions

Can Fujifilm DMS digitise an existing paper or PDF form without redesigning the whole process?

Yes. Fujifilm DMS offers managed Form Digitisation services that can create a Digital Forms template based on an existing paper or PDF form and set it up for use in the Digital Forms application.

No. Digital Forms supports self-service, API integration and hybrid deployment models, allowing paper and digital workflows to coexist while the process evolves.

Yes. The platform supports multiple roles, workflow-driven assignment, triage, approval, rejection, resend and export steps.

Digital Forms uses personalised links and one-time password verification by email or SMS before granting access to the form.

Yes. Fujifilm DMS provides REST APIs, webhook support and export options to connect forms with internal systems and business applications.

Yes. The service is designed for organisations that need strong security, data sovereignty, auditability and workflow control, including enterprise and government environments.

Yes. Forms can be delivered via secure email or SMS links, allowing recipients to access the right form directly and complete it on their preferred device.

Start your transition to digital form workflows

Tell us about your current forms, workflows and data sources. We will help you identify whether form digitisation, hybrid intake or a more complete digital workflow is the right next step for your organisation.

Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.