Mobile Messaging

Your trusted partner for SMS and MMS mobile messaging.

The complete solution for all your messaging requirements

Fujifilm DMS provides a full suite of capabilities to unlock the value of SMS and MMS messaging for your business.

Built for regulated industries

Our solutions are designed for organisations that prioritise robust capability, compliance and information security including large enterprise and government.

Self-service SMS and MMS messaging

An easy-to-use web application allowing you to set up and execute campaigns, report on performance and configure the environment via full role based access.

Integrate and send messages

Trigger messages via the self-service app, integrate your applications via our feature rich business API, trigger SMS via the sending of an email or use secure file-based integration to add messaging to your legacy systems.

Integrations

Okta telephony inline hook API integration

If you currently use SMS to deliver a one-time passcode for your Okta MFA authentication you now need to bring-your-own Telephony Provider that you can integrate via the Okta Telephony Inline Hook service.

Our Okta API integration allows simple and secure access to our cloud-based SMS services and provides reporting on SMS volume via the Fujifilm SMS Message Centre.

Okta administrators can quickly and easily transition to the Fujifilm SMS service by making simple configuration changes within the Okta administration console.

Built for regulated industries

Our clients entrust us to send millions of communications every day. Our solutions are designed for organisations that prioritise robust capability, compliance and information security.

Strong information security framework

Our messaging services and other multi-channel capabilities have strong cybersecurity risk controls and are independently certified to the ISO 27001:2022 standard.

A trusted partner

Our clients include major Australian enterprises and government agencies, with a focus on regulated sectors such as banking, insurance and utilities, extending through to local, state and federal government.

Australian data sovereignty

Our solution meets Australian data sovereignty requirements and is managed and hosted in Australia, with direct connections to Australian carriers.

Compliance assistance

Our applications provide you with the tools to help you manage your regulatory compliance, including multi-factor authentication, opt-out management and user reminders.

Integrations

Trigger messages the way that works for you

We understand that IT integrations can vary in complexity, so we offer a range of solutions from simple email triggers to robust API access.

Business messaging API. A fully featured messaging API that includes the ability to submit batches ranging from 1 to 5000 records, message scheduling, job cancellation, opt-out management, suppression and full reporting via API or through the Message Centre App.

Messaging via secure file transfer. Enable message sending and receiving from your legacy business and other internal business applications through securely exchanging batch files in any format via sFTP. Ideal for clients with systems unable to integrate to external APIs, our solutions facilitate file exchange, intricate data processing, tailored rule application and detailed reporting.

Triggering SMS via email. SMS messages can be triggered by emailing a nominated address, a handy option when API or file integration is not easy to achieve, offering a swift integration option. Fujifilm ensures this method's security with a range of protective measures.

One Time Password (OTP) Service. Our services can be used to transmit a token value that will be used for an OTP token. Alternatively, a standalone OTP service is also available that can generate OTP tokens, distribute to the user and validate the token. This service can be directly consumed by your applications if required.

Self-service with Message Centre. An easy to use web application allowing you to set up and execute campaigns, report on performance and configure the environment via full role based access.

AI Message Assistant

Work smarter, write faster — with built-in AI tools

Our AI-powered Message Assistant helps you craft, refine and translate message content directly within the Messaging Centre, saving time and improving quality across your outbound communications.

Whether you’re creating a new message, fine-tuning the tone or preparing multilingual content, the assistant supports you every step of the way:

Smart templates

Enhanced template management tools to streamline messaging workflows with pre-built libraries, custom template creation, and granular user access controls

Template library

Browse and select from pre-written templates for faster messaging campaign creation.

Template builder

Create new templates from the template window — just add a template name and message content.

Edit & delete controls

Update or remove templates as needed to keep message templates relevant and up to date. When a user edits a template, the date and time of their change is recorded and displayed in the template window.

User access control

Users can be given access to all templates or only specific templates depending on the user group they are assigned to.

Features to make you stand out

Take control of your mobile communications. Fujifilm DMS Message Centre lets you set up, schedule and trigger SMS and MMS messages, view dashboards, chat with your customers, access reporting, administer your Sender-ID and many other features, all from a user friendly browser application.

Easy message sending

Quick and easy setup of campaigns by loading a CSV file, entering a list of mobile numbers or selecting a contact list. Variable data can be included within the message to add personalisation, and a preview is provided for message appearance.

SMS and MMS Messaging

Configure and send SMS and MMS messages from the same user interface, providing you with opportunities to increase engagement and the information you deliver to recipients.

Compliance focused features

Manage your Sender ID’s and leverage tools to assist your compliance with the Spam Act, including enforcing opt-out rules for commercial messages, suppressing message sends to recipients who have opted out and reminders on compliance obligations for consent.

Message scheduling features

Message sending can be scheduled to a date and time, delivery windows established to ensure message delivery at the most appropriate time and message throttling rates set to reduce speed of message sending.

Automate responses

Establish automations allowing trigger-based responses to messages that are received to nominated virtual numbers, allowing customised responses to survey questions or other business requirements.

Comprehensive reporting

Self-service reporting gives you direct access to message delivery results and customer responses. This includes those sent via the App, API or Email to SMS capability.

Contact management

Load contact information and create contact lists that you can use to trigger messages quickly and easily to recipients. Ideal for your internal operational requirements such as outage notifications and for customer messaging purposes.

SMS and MMS Chat functionality

View the messages sent by you and the responses that you have received from the recipient in a chat style interface with the ability to respond directly. Chat in real time using SMS and MMS.

Strong access controls

Access the Message Centre App through either a username and password with MFA enforced or via Single-Sign-On (SSO) integrated to your corporate identity provider. Role-based access controls are provided to limit access to features and data only to those who need it.

Self-service administration

Manage your Sender IDs (AlphaTags and Virtual Numbers), automation and opt-out rules and unsubscribe lists directly, with access controlled by our robust role-based permissions.

See how our platform supports your messaging needs

From secure integrations to automated SMS delivery, our team can show you how it works. Fill out the form and we’ll be in touch to arrange a quick demo or answer your questions.

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Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.

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