Document capture & scanning

Document scanning services

Convert physical records into secure, structured digital files to support operations, access, compliance and workflows, delivered through controlled Australian production facilities.

Fujifilm Data Management Solutions

Fujifilm DMS provides document scanning for organisations that need reliable capture, indexing and digital outputs. Services can be delivered as a one-off backfile project or an ongoing operational service, depending on volumes and how the information will be used.

Scanning is delivered through six operational production facilities across Australia, enabling local processing where required and secure scaling across single-site and multi-site programs without reliance on a central hub.

Why document scanning matters

A more practical way to manage paper records

Paper-based records can limit access to information, slow down everyday processes and increase handling effort over time. Document scanning helps convert physical records into structured digital files that are easier to search, share and manage.

By applying consistent capture and indexing practices, scanned documents become usable digital information rather than static images, supporting both operational use and long-term record keeping.

Reduce reliance on physical storage

Convert paper files into digital formats to free up storage space and reduce ongoing handling and retrieval effort.

Improve search and retrieval of records

Apply indexing and metadata so documents can be located quickly by reference, date or other defined fields.

Support compliance and retention requirements

Create consistent digital records that are easier to manage, retain and audit over time.

Enable digital workflows and automation

Prepare documents for downstream processing, routing or integration with document management or business systems.

Deliver documents securely and consistently

Produce standardised outputs such as searchable PDFs and archival formats (including PDF/A where required), delivered securely based on your requirements.

How our scanning services are delivered

Document scanning requirements vary depending on how documents are stored, how frequently they are received and how the digital outputs will be used. Fujifilm DMS delivers scanning services across different scenarios, using structured capture processes that account for document condition, volume and operational context.

Scanning approaches are defined upfront to ensure documents are prepared, captured and indexed in a way that supports accuracy, consistency and downstream use.


Archive and backfile scanning

Scanning of archived or legacy records stored onsite or offsite, typically involving large volumes accumulated over time.

This includes:


Day-forward and operational scanning

Ongoing scanning of documents received as part of daily operations, providing a structured way to convert paper into usable digital files as documents arrive.

This includes:


Mixed formats and document types

Support for documents with varying sizes, formats and conditions, where a single scanning approach is not suitable.

This includes:


Complex and manually handled scanning

Some scanning projects require a higher level of manual handling due to the condition, format or structure of the records, where automated capture is not appropriate.

This includes:

Supported document and media types


Paper files and folders

General correspondence, case files, client files and archived records.


Forms and applications

Applications, claims and supporting documents captured for processing and retention.


Large format documents

Plans, drawings and oversized documents captured with the right handling approach.


Bound and fragile material

Bound reports and delicate documents handled carefully to protect condition.


Photos and mixed media

Photos and mixed document sets captured with consistent output requirements.


Microfiche and film

Legacy formats digitised to support access and long term preservation.

Document handling and quality

Documents handled with care, consistency and control

The quality of scanned documents depends on how they are prepared, handled and validated throughout the capture process. Fujifilm DMS applies structured handling and quality practices to help ensure documents are captured accurately and consistently.

Handling approaches are adjusted where records are fragile, bound or irregular, with manual preparation and capture applied where required.


Structured document preparation

Documents are prepared and organised prior to scanning to support consistent capture and minimise handling risk.


Controlled handling throughout capture

Defined handling steps are applied from intake through to completion to help maintain document integrity and reduce the risk of loss or damage.


Consistent image capture standards

Scanning processes are designed to produce clear, usable images suitable for access, review and long-term use.


Quality checks and validation

Captured images are reviewed to confirm clarity, completeness and alignment with agreed capture requirements.


File structuring and naming

Files are structured and named in a consistent way to support retrieval, reference and downstream use.


Capture reconciliation

Pages and batches are checked against agreed requirements to help confirm nothing is missed during preparation, capture and final packaging.

Digital outputs and delivery

Digital files prepared for access, search and secure use

Scanned documents are delivered as structured digital files designed to support access, retrieval and downstream use. Fujifilm DMS produces consistent digital outputs aligned to how documents will be stored, accessed or managed once captured, with output formats, indexing and delivery methods defined during scoping to ensure scanned information is fit for purpose.

Searchable digital documents

Scanned images can be processed to produce searchable digital files, enabling text-based search and improved accessibility across captured content.

Formats, indexing and metadata

Documents are delivered in standard digital formats, including searchable PDF and archival formats such as PDF/A where required. Files can be indexed with metadata to support retrieval, reference and alignment with record-keeping or document management practices.

OCR and text recognition

Optical character recognition (OCR) can be applied where required to support text extraction and searchability, helping make scanned documents easier to find and use.

Secure packaging and delivery

Digital files are packaged and delivered securely using agreed transfer methods such as secure portal access, SFTP or other agreed options, supporting controlled access, secure handling and downstream use.

Digitisation Solutions

How scanning fits into broader digitisation

Document scanning can be delivered as a standalone capture service or as part of a broader digitisation program. If you are planning end-to-end digitisation, see how our digitisation services work.

digitisation

Designed for secure document handling and compliance.

Fujifilm DMS supports secure handling of sensitive physical records through controlled scanning practices, established information security controls and production capability across Australia.


Strong information security framework

Our document scanning operations are supported by established information security controls and are independently certified to ISO 27001:2022, helping protect sensitive records throughout the capture process.


Trusted with sensitive records

We support regulated organisations with scanning practices designed to handle confidential records, case files and sensitive information responsibly.


Australian data sovereignty

Digital outputs can be delivered within Australia and stored in Australian hosted environments where required, supporting data residency and sovereignty expectations.


Compliance-aware capture practices

Our scanning processes support records management, retention and audit requirements through consistent capture and controlled handling.

Ready to connect?

If you’re looking for ways to improve how your organisation sends, receives or manages customer communications, share your details and we’ll be in touch to explore the right solution for your needs.

Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.