DIGITAL ENGAGEMENT SERVICES

Digital Content Creation

Branded, responsive content designed for email, SMS, web and secure online experiences.

Fujifilm Data Management Solutions

Fujifilm DMS delivers tailored digital content creation services to help you connect with your customers across email, SMS, web and online channels. Our national team of digital specialists works closely with you to design content that meets branding guidelines, supports key campaign goals and enhances customer engagement.

From responsive email layouts to branded landing pages and secure online forms, we create experiences optimised for the delivery channel and aligned with your business needs. All content is designed with usability, accessibility and compliance in mind, ready to be delivered at scale through our integrated digital platforms.

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Built to deliver quality content at scale

Our digital content services are designed to support email, SMS/MMS, landing pages, online forms and secure web portals. All are created in alignment with your brand, compliance needs and channel strategy.

Digital Content Services

All assets are created to enhance the user experience, backed by established design methods, secure delivery systems and AI-driven tools to maximise impact and scale.

Built for every channel

Our responsive emails, SMS, landing pages and forms are all tailored for the right format, device and user journey to maximise performance.

Designed for consistency

All creative is developed within your brand and compliance framework, supporting consistency, accessibility and minimal revision cycles.

UX prototyping

We offer wireframing and interactive mock-ups to visualise experiences before the build. This is ideal for complex workflows or stakeholder approvals.

AI-enhanced messaging

Use smart tools to simplify content creation, including tone adjustment, message shortening, personalisation suggestions and multilingual translation.

Secure delivery

All content is linked to secure digital platforms (email, SMS gateways, web portals), hosted in certified Australian infrastructure to support data handling and delivery requirements.

Flexible integration

Digital assets can be embedded, linked or integrated with your broader customer journey. This includes content management systems, campaign tools and secure presentment platforms.

features

Built for every digital channel

We combine expert design with platform knowledge to create channel-specific assets that are responsive, accessible and built for impact — from campaign landing pages to secure digital forms and web-presented documents.


Email

We create responsive, multi-part HTML and text-based emails that render reliably across all major clients and devices. Our team supports the use of dynamic variables, complex layouts and embedded visuals like charts to personalise content and improve engagement.


SMS & MMS

Our messaging team streamlines the creation of SMS and and MMS communications. We use flexible templates and AI tools to refine tone, support multilingual translation and tailor formatting by delivery type. All of this is managed through our Message Centre platform for secure, scalable execution.


Landing pages

We design and implement branded landing pages optimised for both desktop and mobile use. These pages can include SecureLink functionality to provide authenticated access to documents or digital assets while supporting fast load speed and accessibility standards.


Secure interactive experiences

We develop native web and mobile forms tailored to capture consent or information based on your business requirements. These experiences are often paired with UX prototyping and can support validation, review and secure data transfer.


Online document presentment

We prepare digital versions of key documents specifically formatted for online viewing within portals or applications. The design includes web-friendly fonts and colour profiles, and can be run in parallel with print-optimised versions for consistency.


Web content and digital delivery

We help bring digital assets to life across your customer touchpoints. This includes presenting information, sharing documents or embedding forms into existing web portals. Every asset is designed to meet brand, accessibility and delivery standards, with the option to include SecureLink for controlled access where needed.

AI-powered content intelligence

Enhancing Content Creation with AI

Fujifilm DMS is integrating Artificial Intelligence into our content creation workflows to improve accuracy, boost efficiency and deliver smarter outcomes at scale.

By using advanced technologies such as Natural Language Processing (NLP), Optical Character Recognition (OCR) and AI-powered automation, we streamline how unstructured and structured content is processed, understood and delivered across digital channels.

Document classification. Automatically group, tag and categorise large volumes of documents using large language models to simplify downstream handling.

Data extraction. Capture structured data from unstructured formats with high accuracy, reducing manual effort and speeding up processing.

Sentiment analysis. Analyse tone, intent and urgency in written content to support triage, prioritisation and escalation workflows.

Summarisation and anomaly detection. Condense lengthy content into summaries and flag inconsistencies, helping teams manage compliance, risk and exceptions more effectively.

Built for secure delivery at scale

Designed for regulated environments, our platform is hosted, developed and operated in Australia with security, compliance and resilience at the core.

Security & compliance focused

Our services are hosted in ISO 27001:2022 certified Australian data centres, with 24/7 monitoring and enforced access controls. This ensures alignment with industry-grade security standards.

Platform engineered for resilience

Built on a service-oriented architecture with encrypted virtual infrastructure, our platform ensures long-term compliance, continuous innovation and secure operations at scale.

Encrypted client-level file separation

Virtual environments are shared across clients with strict logical separation. Data is isolated at the file system level, supporting compliance with Australian privacy regulations and data sovereignty requirements.

Ready to connect?

If you’re looking for ways to improve how your organisation sends, receives or manages customer communications, share your details and we’ll be in touch to explore the right solution for your needs.

Industries We Serve

Our industry expertise and solutions

Fujifilm DMS can support any industry that needs to communicate frequently with customers across multiple channels, physical or digital. Whether you’re sending or receiving information or engaging with customers online, we’re here to help.