Delivering a national public sector survey
Background A major national government body launched a high-profile, time-critical public engagement initiative requiring the secure distribution and return of millions of paper-based responses from across the country. With a tight delivery window and high visibility, the objective was to ensure results were collected and processed with accuracy, speed and integrity. Fujifilm DMS was engaged […]
Reducing paper and postage through secure digital statement delivery
A major Australian financial services provider partnered with Fujifilm DMS to modernise statement and remittance delivery across retail, business and institutional customer groups. The organisation wanted to reduce paper reliance, improve operational efficiency and provide secure digital access without compromising customer experience. Rather than applying a single approach across all audiences, the program introduced different […]